About 372,000 results
Open links in new tab
  1. ServiceNow Developers
    https://developer.servicenow.com › dev.do#! › learn › courses › xanadu

    Virtual Agent Designer - ServiceNow Developers

    See results only from developer.servicenow.com
  3. service-now.com
    https://devportaldocs.service-now.com › dev.do#! › learn › courses › paris

    Virtual Agent Designer | ServiceNow Developers

  4. ServiceNow
    https://docs.servicenow.com › bundle › washingtondc...

    Getting started with Virtual Agent Designer

    Tags:
    Virtual Agent
    ServiceNow
  5. ServiceNow
    https://www.servicenow.com › community › virtual-agent...

    Virtual Agent architecture and terminology - ServiceNow

    Tags:
    Servicenow Virtual Agent
    Architecture
  6. ServiceNow
    https://www.servicenow.com › products › virtual-agent.html

    Virtual Agent – Chatbot - ServiceNow

    Tags:
    Chatbots and Conversational Agents
    Servicenow Virtual Agent Chat History
  7. ServiceNow
    https://www.servicenow.com › community › virtual-agent...

    Virtual Agent Architecture & Key Components - ServiceNow

    Tags:
    Servicenow Virtual Agent
    Architecture
  8. People also ask
    What is virtual agent?
    Loading... Virtual Agent is a conversational bot platform to provide user assistance through conversations within a messaging interface. Conversation Designer: Overview React UI Drag Drop with Self Draw library (Palette/Canvas/PS)

    Virtual Agent overview and troubleshooting tips - ServiceNow

    support.servicenow.com
    What is a virtual agent design environment?
    The Virtual Agent design environment is configured in separate interfaces. This allows the administrator to make modifications to either the conversation flow and entity/intent processing (in the Virtual Agent Designer) or the trained NLU model (in the NLU Workbench).

    Virtual Agent architecture and terminology - ServiceNow

    servicenow.com
    Who can build a virtual agent conversation?
    Many Virtual Agent conversations can be built by non-technical roles like a business analyst, but complex topics that kick of workflows across multiple systems will usually require developers and scripting. Implementation teams should include a mix of these resources:

    Creating great customer and employee experiences with Virtual Agent

    blogs.servicenow.com
    What is a virtual agent runtime environment?
    The Virtual Agent runtime environment is the running system responsible for user interaction. The behavior of the Virtual Agent is based on the published topic, and the dialog interactions flow within that topic. On the NLU side, the topic returned to the user is based on the published and trained NLU model and the user's utterance.

    Virtual Agent architecture and terminology - ServiceNow

    servicenow.com
    Why should you use a virtual agent for your business?
    Virtual Agent will have the most impact on your business when used to automatically resolve a high volume of routine issues. Your employees and customers already have digital personal assistants such as Siri, Alexa, and Google Home in their lives.

    Creating great customer and employee experiences with Virtual Agent

    blogs.servicenow.com
    How can I increase the value of my Virtual Agent?
    You can also return to the design phase and increase the value of your Virtual Agent by creating additional topics. ServiceNow was started in 2004 with the belief that getting simple stuf done at work can be easy, and getting complex multi-step tasks completed can be painless.

    Creating great customer and employee experiences with Virtual Agent

    blogs.servicenow.com
    Feedback
  9. ServiceNow
    https://blogs.servicenow.com › content › dam › service...
    [PDF]

    Creating great customer and employee experiences with …

    Tags:
    Virtual Agent Best Practices
    Virtual Agents Examples
  10. ServiceNow Developers
    https://developer.servicenow.com › dev.do#! › learn › courses › xanadu

    Activating Virtual Agent - ServiceNow Developers

  11. ServiceNow
    https://support.servicenow.com › kb

    Virtual Agent overview and troubleshooting tips - Support and ...

  12. ServiceNow
    https://support.servicenow.com › kb

    How to configure and use Topic Blocks in Virtual Agent

  14. Some results have been removed