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  1. Call Control Concepts | Appendix | Web Sequence …

    The following web sequence diagrams are meant to help better understand a few of TaskRouter's key call control concepts: Blind Transfer and Warm Transfer. If you want to customize any of the flows described here for your own use, you …

  2. Sending SMS Messages with Ballerina Using Twilio

    Jan 15, 2024 · If you are a person who is familiar with graphical views rather than code, you can use the sequence diagram generated by Ballerina to observe the interactions and understand the underlying code...

  3. Interactions Resource - Twilio

    Use the /Interactions endpoint to implement additional opportunities for agents to send an outbound SMS, WhatsApp, Chat, Email (private beta), and Facebook Messenger (public beta). Some practical examples include a "click-to-sms" or …

  4. Interactive SMS Integrations with Twilio and Slack

    Jul 3, 2020 · We’ll use a free Twilio account to handle the incoming SMS message and we’ll wire that up to the Slack API and use BlockKit to make some nice, useable, interactive messages in Slack. So,...

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