Remote Support Software by SimpleHelp - Home
The easiest way to support unattended computers. Remotely diagnose issues and access computers when no-one is there. Technicians can use SimpleHelp to connect to a remote computer with just a single click, allowing them to efficiently …
Downloads - Remote Support Software by SimpleHelp
Download SimpleHelp Server. SimpleHelp is a self-hosted website server. To use SimpleHelp you will need: A desktop or server that is publicly accessible. To download and install SimpleHelp on your server. Latest SimpleHelp Release: 5.5.7. See What's New in SimpleHelp 5.5.
Getting Started - Remote Support Software by SimpleHelp
Simple instructions to install and configure the SimpleHelp Server to host your own Remote Support and RMM server on Windows, Linux or macOS. If you're hosting on Linux or on a Linux-based VPS you can simplify installation and management using our SimpleSetup app (above).
SimpleHelp - Remote Support Software by SimpleHelp
Connect to unattended computers and take full control even when no user is there. Only requires a SimpleHelp remote access service to be installed. No firewall, NAT, router or proxy issues - it just works. Comprehensive remote diagnostics.
Remote Access - Remote Support Software by SimpleHelp
By installing the lightweight SimpleHelp remote access service on any machine you can securely login. without anyone there and without leaving your desk. Install applications and configure software. Reboot remote computers. and servers. Manage disk space and quotes. Remove viruses and spyware. Fetch or send documents when you are away.
Pricing - Remote Support Software by SimpleHelp
Remote Support (Support sessions where your customer initiates a support request and a technician then remotely connects to their machine.)
SimpleHelp Technician Guide - Remote Support Software by …
A dedicated desktop application, for access to all the features SimpleHelp offers, covered in this guide. A web-based application, to access remote machines from any web browser. Please see our web-based technician console guide for details.
Support Tickets - Remote Support Software by SimpleHelp
Knowledge Base. Many queries are answered in our support guides and knowledge base. Log Files and Screenshots. Sending in log files or screenshots of your problem will help us resolve your issue more quickly. We have instructions on how to collect Technician Logs, Customer Logs Access Service Logs. Description.
Removing the Remote Access Service - Remote Support Software …
There are a number of ways to uninstall and remove a Remote Access Service, depending on how the service was initially installed, and whether or not it trusts the SimpleHelp server.
Contact - Remote Support Software by SimpleHelp
Contact SimpleHelp. If you need technical help or have a sales query please use our contact form as this means we gather necessary information about your server. All our technical support is conducted over email initially, after which we may choose to elevate to telephone support if …