KPI stands for 'Key Performance Indicator'. 'Key' means that the metric is important to someone, 'Performance Indicator' is simply a figure that sh...

The benefits of this kind of KPI definition are:It forces your organisation to clarify and discuss the KPI definitions.Any weakness or uncertainty...

This guide is focussed on defining KPIs once they have been selected. If you are looking to select your KPIs, start with our Ultimate KPI Guide for...

KPI definition can be tough and time-consuming to implement. It is possible to gamify the definition process by counting the completed fields on ea...

There are two principles we need to apply to decide if a KPI is 'good'. Firstly measure the most important things, but also focus on the measures t...

The exact 'right' number of KPIs is something that is unique to your business. There are some predictable factors to consider though, these include...

SMART is a five point checklist based on the work of Locke and Latham and really a goal-setting method, not a KPI definition tool, so in truth ther...

Yes! You can download a complete pack of essential finance KPIs here, along with the KPI Tree used to select them.

For web marketing KPIs, check out our Premium Web Marketing KPI pack. For more support developing bespoke marketing KPIs, get in touch.

This is a big topic, but good report and dashboard design, following sound visual design principles is the place to start.