Elevate Your Business with Outsourced 24/7 Help Desk Solutions and Network Operations Center. Increase Support Coverage: Don't Limit Your Support to Office Hours - LVHD Offers 24/7 Help Desk Support, Ensuring Satisfied Customers Anytime, Anywhere.

Live Virtual Help Desk (LVHD) is committed to protecting the privacy of the personal information of its employees, customers, and other stakeholders.

We’ve been providing IT support for almost two decades and, since 2009, have offered a Live Virtual Help Desk service. We have yet to do this without learning big lessons and are happy to share them. If you’re considering offering 24/7 IT support, help yourself to benefit from our experience. Here are our top tips: […]

If you’re considering offering 24/7 IT support, help yourself to benefit from our experience. Here are our top tips: 1) Hire more people than you think you’ll need (you’ll always need more people)

White-labeled help desk services ensure that no call goes unanswered and no issue goes unaddressed, regardless of the time of day or night. This level of responsiveness builds client confidence in your MSP as a reliable partner that’s always on …

Founded with a vision to revolutionize help desk and Network Operations Center (NOC) services, LVHD has grown from a visionary startup into a leading name in the industry, with our founder still steering the ship with hands-on involvement in day-to-day operations.

For those looking to start or scale an MSP business, the benefits of integrating white-labelled help desk and NOC services into your offering are clear. This approach minimizes startup costs and operational complexities and ensures the delivery of high-quality, expert IT support to your clients.

Enhancing Customer Satisfaction and Retention through White-Labeled Help Desk and NOC Services

(a) Initial Term. This MSA will become effective upon the Effective Date and will continue in force for a term of three (3) years (the “Initial Term”), unless earlier terminated in accordance with one of the following provisions.

We’ve been providing IT support for almost two decades and, since 2009, have offered a Live Virtual Help Desk service. We have yet to do this without learning big lessons and are happy to share them. If you’re considering offering 24/7 IT support, help yourself to benefit from our experience. Here are our top tips: […]