Cresta AI | Generative AI for the Intelligent Contact Center
Deliver brand-defining CX at a lower cost per contact. Cresta uncovers the root causes of poor and inefficient service at scale. Empower agents with accurate real-time answers, automate after call work, and unlock unprecedented supervisor efficiency with AI-native QA, coaching, and performance management. LEARN MORE.
About Cresta AI | Contact Center AI Platform | Cresta
We are the pioneers of real-time intelligence for customer conversations. Cresta was founded with the goal of using AI to help people learn high-value skills and in doing so, make business radically more productive. Cresta’s team of world-renowned AI thought leaders, industry experts, and top-tier investors lean on experience from scaling ...
Cresta：销售和客服的实时 AI 导师 - 36氪
Cresta 是一家专注研发实时通讯与语音技术的公司， 通过 AI 技术为 Contact Center 的销售及客服人员提供实时的对话指导， 即使是缺乏经验和培训的 ...
Contact Center AI Software | Agent Coaching Software - Cresta
The end-to-end AI platform trusted by the world’s leading contact centers Cresta analyzes every conversation, uncovers customer insights and behavioral best practices that lead to better business outcomes, and drives powerful results with a single unified platform for AI-native quality assurance automation, coaching, and real-time agent ...
Cresta - LinkedIn
Cresta | 16,645 followers on LinkedIn. Generative AI for the Contact Center | Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition...
Cresta - Crunchbase Company Profile & Funding
Cresta makes business radically more productive by using Expertise AI to help sales and service teams unlock their full potential. Cresta is bringing together world-renowned AI thought-leaders, engineers, and investors to create market-ready AI solutions capable of transforming sales and service productivity in weeks.
Cresta Raises Bar with New Generative AI Capabilities that drive ...
Nov 7, 2023 · Cresta Opera empowers contact center leaders to turn AI-driven insights into better agent performance by building customized LLM models for their business, even if they don't know AI or how...
Cresta Named to the Forbes AI 50 List of Top Artificial Intelligence ...
Apr 11, 2024 · Cresta, the end-to-end generative AI platform for contact centers, today announced it has been named to the 2024 Forbes AI 50 list of the most promising startups whose businesses are centered...
Cresta Unveils New Advancements That Drive Powerful Business …
Apr 9, 2024 · Cresta has expanded its existing automated quality management solution, combining the industry's most accurate AI scoring with new tools and workflows designed to empower human evaluators to...
Contact Center Artificial Intelligence | Cresta
Cresta makes contact center teams radically more productive with intelligent bots, real-time artificial intelligence, and enterprise-grade conversational analytics. Cresta’s open API utilizes your existing chat and voice platforms to optimizes customer conversations as they take place, allowing businesses to go beyond conversational AI and ...
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