Reception desk ADA requirements define an accessible counter as being at least 36″ long and no more than 36″ above the floor. Additionally, the layout and positioning of these desks must be strategically planned to allow for optimal navigation and interaction.

So when looking at the codes, the front reception desk for a chiropractic office is typically considered a “service counter” for your patients under the ADA Standards by most authorities. It also is considered a “work surface” for your staff. This requires it to meet the needs of a person in a wheelchair and keeps you from discrimination.