U.S. Transportation Department officials last year were up to their necks in complaints submitted by air travelers over everything from delays and cancellations to accommodations for disabled ...
In 2023, the agency received about 96,900 submissions, nearly three-quarters concerning U.S. carriers, compared with more ...
Air traveler complaints were up last year to nearly 90,000. The U.S. Transportation Department received a total of 97,000 submissions, with the vast majority complaints about various issues such ...
The Transportation Department said Friday that it received nearly 97,000 complaints in 2023, up from about 86,000 the year before. Rick Bowmer—AP Photo Air travel got more miserable last year, if the ...
Frontier and Spirit, two ultra-low-cost airlines, racked up the most complaints per passenger last year. (Photo by Joe Raedle) Through its online complaints and comments portal, the agency’s ...
Customers lodged 61,233 complaints against U.S. airlines in 2023, new Transportation Department data shows, with this airline ...
Travel insurance complaints jumped by nearly a fifth (19%) annually in 2023/24, according to the Financial Ombudsman Service (FOS). The dispute resolution service recorded 4,466 complaints in 2023/24.
American Airlines CEO Robert Isom outlined steps the airline is taking to "course correct" after abandoning a direct ...
Complaints about travel insurance have surged by nearly a fifth (19%) over the past year, figures from the Financial ...
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