We Energies is responsible for maintaining electric meters but if the utility makes a mistake, it still is the customer's responsibility to pay ... companies to back bill but placed limits ...

The Wisconsin Public Service Commission on Thursday approved an increase in electric rates sought by We Energies. Here's what to know about rate increases for Wisconsin and Milwaukee-area customers.

We Energies spokesman Brendan Conway said customers with outstanding balances who establish and maintain payment plans are ... "If you're behind on your bill and you haven't made any attempt ...