Tesla representatives reportedly texted Diane about a "hidden latch" inside the car door she could use to escape. "It was scary and very unnerving, to say the least," she said. Since the incident ...

As Tesla details on its website, the Model Y features electronic door latches that require pressing a button to open via an electric mechanism. The car also has a mechanical emergency open system ...

Over the past few months, On Your Side has exposed problems with Tesla’s electronic door latches. For example, we spoke with a Tempe woman who was stuck in her car when the battery died.

In a Tesla, though, there is no way to do that and you will have to first charge the 12-volt battery, which powers most of the car’s auxiliary systems, including the door latches. Accessing a ...

Tesla's guide is available online here. “A mechanical latch or switch will open the door under any circumstances,” he says. “Whether (the vehicle) is moving, whether it’s in an accident or ...