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Many 988 callers will now get help based on where they are, not their phone’s area code
Before this change, 988 callers were routed to a call center based on their area code rather than physical location. For instance, someone based in Los Angeles who has a cell phone number with a ...
NJ.com27d
A call to 988 suicide lifeline could soon bring help right to your doorstep
Thirty-three years ago, Debra Jackson-Salaam decided she hated her life more than she loved the drugs that were destroying it. She has been sober ever since. “Nobody stops because they don’t ...
ABC News22d
FCC approves georouting for 988 Suicide & Crisis Lifeline, clearing the way for more localized care
FCC Chairwoman Jessica Rosenworcel said the move will "save more lives." The Federal Communications Commission unanimously voted Thursday to approve new rules requiring all wireless carriers to ...
KUOW9d
988 crisis hotline counselors are sometimes targeted by sexually abusive callers
It’s part of the national network known as the 988 Suicide & Crisis Lifeline. It was her first job out of college, and it was common to have back-to-back calls with people who didn’t see the ...
LAist22d
What is georouting and how can it improve the 988 suicide and crisis lifeline?
The Federal Communications Commission will vote this week on rules requiring cell phone carriers to route calls to the 988 suicide and crisis lifeline based on approximate location rather than ...
FCC requires 988 calls be routed to local call centers
The Federal Communications Commission voted Thursday to require that all calls to the 988 Suicide and Crisis Lifeline be ...
ABC7 San Francisco21d
FCC approves georouting for 988 Suicide & Crisis Lifeline, clearing the way for more localized care
The Federal Communications Commission unanimously voted Thursday to approve new rules requiring all wireless carriers to implement georouting for calls to the 988 Suicide & Crisis Lifeline in a ...