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Customer Journey Map vs. Process Map: What’s the Difference?
A customer journey map is a visualization tool showing how someone engages with your product. A process map visualizes all ...
Impacts14d
Why Mapping Your Process Is the Key to Automating with AI and Driving Real Results
I was an economics major in college, and I find myself returning to those basic principles all the time—things like sunk cost, marginal utility, and, most importantly, bottlenecks. Because, let’s be ...