Explore how mobile keys are transforming hospitality, from check-in to cashless payments, enhancing guest convenience and ...

Motivating hotel staff not only improves job performance, but also reduces your costs associated with finding and training new workers ... to the registration desk, or recreation to conference ...

Check-In Computerized front desk technology enables the agent to perform check-in duties ranging from room availability and reservations, to inventory, pricing and guest data capture. On checkout ...

Checking into a hotel anytime ... trek back to the front desk. 3. Is there construction going on? Ideally, you want to find ...

Airlines, restaurants and hotels are all making travel easier for people with sensitivities to foods like peanuts, wheat and ...

The guest told police that $5,800 in cash was missing from his room when he returned after grocery shopping on the first day ...

The front line for preventing human trafficking might not be at airports, international borders or in police raids. It might be at the hotel check-in desk. An international hotel chain has ...

The etiquette coach Myka Meier is back with her in-person etiquette courses for the upcoming fall season. Now, they'll take ...

New York’s hundreds of hotels are subject to less regulatory scrutiny than many other businesses. The industry is resisting ...

Vacations often offer a chance to catch up on our ever-growing stack of books ... desk and a cozy chair for enjoying your recycled read. When it comes to room service at the Sheraton Grand Hotel ...