Crucial Conversations for Mastering Dialogue teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics. By learning how to speak and ...

The authors’ research shows that companies with leaders who communicate using the Crucial Conversations® skills covered in this book are significantly more productive than those who don’t.

Among the most challenging yet crucial conversations are those about death, dying, grief, and loss. These discussions are especially important because they help children understand and process ...

Difficult conversations are a part of the workplace, but with the right approach, they can lead to positive change and ...

Building on the skills taught in Crucial Conversations for Mastering Dialogue, Crucial Accountability teaches a step-by-step process for identifying and resolving performance gaps, strengthening ...

Good conversation skills are key to building meaningful relationships ... Adapting your communication style to fit your audience is crucial for effective interaction in various social situations.

For the rest of this article, I will explain what that means, why we do it more often than we think, and how to build authentic connections in these crucial conversations. OVER-INTELLECTUALIZING ...

Crucial Conversations is a one-day program that teaches skills for communicating when the stakes are high, opinions vary, and emotions run strong. Please note: There is a cost of $300 associated with ...