The Energy Ombudsman saw a huge rise in complaints between April to June - up 84% on the same period in 2022. Of the 36,823 disputes, the most common concerned gas or electricity use, account ...

If you cannot get anywhere with your energy company, you can take complaints to the Energy Ombudsman. This is a free service ...

Small businesses with up to 50 employees, can now use the Energy Ombudsman’s free dispute resolution service. The service, ...

Matthew Vickers, chief executive at the Energy Ombudsman, said the remit of the Ofgem survey should be widened beyond large and medium-sized suppliers. "More than 40% of complaints that come to us ...