Discover why a hosted IVR can be better than managing your own system. Save time, cut costs, and boost efficiency for your ...

Unlock the power of cloud IVR integration. Seamlessly connect with CRM, payment services, and ERP for enhanced customer experiences.

A cloud contact center system is a solution that helps organizations field customer queries and support requests across ...

Toni Matthews-El specializes in writing about small business products and services. In recent years, she’s focused heavily on reviewing cloud-based communication and collaboration solutions for ...

Kindly share this postMTN Foundation has announced the launch of its new Interactive Voice Response (IVR) number, to provide ...

Telliris, a leading provider of IVR solutions for workforce management and time & attendance announced it has executed testing of Telliris Attend version 2.9.0 on AWS EC2 for a six-month period.

A vulnerability assessment is one of the most critical components of an organization’s vulnerability management strategy. You ...

The cloud-based nature of the platform simplified call log maintenance and analytics reporting, providing a feature-rich yet ...

We look at 10 of the most useful call tracking software tools for small businesses. Select the optimal solution for your ...

His work involved developing and supporting critical contact center technologies, including IVR systems, CTI ... including ...

On August 5, bears tightened their grip on the markets, sending the benchmark indices down by 2.7 percent amid global turmoil ...

Greetings. Welcome to Altigen Technologies Third Quarter Fiscal Year 2024 Results Conference Call. [Operator Instructions] Please note this conference is being recorded. I will now turn the conference ...