Charleston County 911 is improving how they respond to emergencies through new software, launched last week. Now, dispatchers ...

If your office is going to undertake telephone triage, here are some guidelines: Take seriously the responsibilities inherent in taking telephone calls. When you accept a call, you are liable for ...

Cyrus Perry's mum Hayley called 111 and told health advisor Sue Darnell that her 17-year-old son, who had recently had surgery, was experiencing six different symptoms ...

However, it has cut diversion hours by 90% across the system and also reduced ED patient referrals from its on-call triage system. Dr. Hart credited the success to taking a holistic view of ...

Charleston County’s new 911 call handling services are helping turn the call no one wants to have to make into a more ...

Cyrus Perry's mum Hayley called the service after the teenager fell ill at his home in Sturminster Marshall, Dorset.

Inspiren, an AI-focused solutions provider for senior living, secured $35 million in Series A funding and is rolling out an emergency call system to add ...