The service covers Hampshire, Oxfordshire, Buckinghamshire and Berkshire. Ms Lambert said it was her first job since leaving school, adding: "People say they're going to come to my house and kill me, ...

There are times when the call handlers have to use their instincts ... "I could have sworn I heard an old man say 'help', and then it went dead." Hayley played the call back but says she was ...

We provide training and development to help you be the best you can be. Our call handler and dispatcher courses involve a four or six week programme. Your first few weeks will start in a classroom ...

Ms Vine believes the call handler began following her after work ... She told the newspaper she joined the police to help people ‘because that is what the police do’. Ms Vine, who quit ...