In places like contact centers, for instance, they do a lot of the repetitive and boring tasks so that human agents are free to focus on more creative, value-adding tasks. Typically, RPA bots work ...

Much of the pre-AI trouble with RPA comes down to the complexity or variability of seemingly simple tasks. For example, say you want a bot to analyze invoices and send them to the right contacts ...

RPA bots are used to handle less complex repetitive tasks, often time to free up humans to work on more complex tasks. RPA bots follow pre-defined rules, instructions and workflows. RPA is ...