ANYONE in the Philippines understands how important the growth of business process outsourcing (BPOs) is to the country's ...

One of the region’s largest nursing home chains is being sued for nonpayment on a two-year corporate sponsorship. The Buffalo Philharmonic Orchestra filed a complaint Dec. 1 in State Supreme ...

As the holiday season ramps up, companies are relying more heavily than ever on AI to tackle customer service demands. But ...

THE ADOPTION of artificial intelligence (AI) in the Philippines’ business process outsourcing (BPO) and business process management sectors is still in early stages as managements show reluctance to ...

North America insurance BPO services market is projected to grow by 5.7% annually in the forecast period and reach $16,314.9 million by 2032, driven by the increasing importance of insurance BPO ...